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Privacy Policy

Sterex Electrolysis International Ltd, company number 1666827, registered office is 174 Kings Road, Tyseley, Birmingham, B11 2AP, United Kingdom and the correspondence address is 174 Kings Road, Tyseley, Birmingham, B11 2AP, United Kingdom. Sterex Electrolysis International Limited has developed this privacy policy as we understand that the privacy and security of your personal information is an important issue to you.

This privacy policy explains how personal information is collected from you and how it will be used.

If you do not agree with this privacy policy and the terms of use policy please do not use this website. By using this website you will have agreed to the Privacy Policy laid out in this document

What personal information do we collect and how do we use it?

The Data Protection Act 1998 (“the 1998 act”) places restrictions on the processing of personal data by a data controller. The terms processing, personal data, sensitive personal data and data controller are defined in the 1999 Act.

We collect personal information from you when you communicate with us by any media. We may also collect personal data which relates to you from third parties.

Sterex Electrolysis International Limited, will process your personal data for the following purposes:

  • To administer your membership
  • To administer your enquiries about Sterex Electrolysis International Limited and purchases of Sterex Electrolysis International Limited (and third party) products and services
  • To transfer to third parties who provide services to Sterex Electrolysis International Limited
  • To provide information to you about Sterex Electrolysis International Limited and membership benefits provided by Sterex Electrolysis International Limited and third parties
  • To send electronic marketing communications with your explicit consent.
  • To carry out research
  • Statutory and regulatory compliance

Sterex Electrolysis International Limited is only permitted to process your personal data if a condition set out in the 1998 Act applies allowing such processing. If no condition applies, we can only undertake processing with your consent. In many cases we are obliged by law to process your personal data for a specified number of years (eg. If you purchase goods and / or services from us): therefore, if you withdraw any consent from us to process your personal data, it will only apply to processing we undertake for direct marketing purposes.

Any personal information you give to us will be treated in the strictest confidence.

Sterex Electrolysis International Limited may continue to process your personal data after you have ceased to be a member of Sterex Electrolysis International Limited or we have sent you any information requested by you.

We also use software to analyse how you interact with our website. Any information collected in this manner is automatically anonymised.

We use “cookies” on this site to enable our system to recognise your computer and allow us to see how you use our site. Most browsers allow you to stop receiving cookies via option / settings. However, you should be aware that if you do disable cookies, you will not be able to login into member-only areas.

Sharing your information

If you do not wish us to share your personal data with any third party for marketing purposes, please write to Sterex Electrolysis International Limited at the address’s below, or call 0121 708 2404

Member surveys

From time to time we ask our members to complete research surveys so we can improve the service given to them. Your response to such surveys is voluntary and confidential and will be used only for internal planning and development purposes.

Changes to the privacy policy

From time to time we may add new features to the website and enhance the level of service that we offer to you. This may lead to changes in how we collect and / or use personal information. Any such changes will be notified to you either at the point that new personal information is collected or by us updating this privacy policy. Your subsequent use of this website or submission of personal information to us will be deemed to signify your acceptance to the changes.

Security and confidentiality

Any personal information you send to us will be treated in the strictest confidence.

Please be aware that despite the security measures we have in place no computer system is completely secure and there is always some degree of risk whenever personal information is transferred.

We will not disclose your personal information to any Government agencies or authorities except if required to do so by law.

Links to other websites

The Sterex Electrolysis International Limited website provides links to other websites that offer products, services and materials we think will be of interest to you. Some of these websites are operated in conjunction with other companies / organisations and some are operated solely by independent companies. No linked websites are covered by this privacy policy, therefore, you should check the data protection measures they have in place before submitting any personal information to them.

Direct marketing

You have the right under the 1998 Act to request that we do not process your personal data for the purposes of direct marketing. If you would prefer that we cease to send you direct marketing information please write to Sterex Electrolysis International Limited below or call 0121 708 2404.

Please note that if you make such a request, you will continue to receive communications relating to the administration of your membership and any services purchased.

Monitoring of telephone calls and e-mails

Your telephone calls and e-mails to us may be recorded and monitored for quality control purposes.

Contact us

If you have any queries relating to this privacy policy, please feel free to contact us by letter at the following address:

Sterex Electrolysis International Ltd
174 Kings Road
Tyseley
Birmingham
B11 2AP
United Kingdom