What personal information do we collect and how do we use it?
The Data Protection Act 1998 (“the 1998 act”) places restrictions on the processing of personal data by a data controller. The terms processing, personal data, sensitive personal data and data controller are defined in the 1999 Act.
We collect personal information from you when you communicate with us by any media. We may also collect personal data which relates to you from third parties.
Sterex Electrolysis International Limited, will process your personal data for the following purposes:
- To administer your membership
- To administer your enquiries about Sterex Electrolysis International Limited and purchases of Sterex Electrolysis International Limited (and third party) products and services
- To transfer to third parties who provide services to Sterex Electrolysis International Limited
- To provide information to you about Sterex Electrolysis International Limited and membership benefits provided by Sterex Electrolysis International Limited and third parties
- To send electronic marketing communications with your explicit consent.
- To carry out research
- Statutory and regulatory compliance
Sterex Electrolysis International Limited is only permitted to process your personal data if a condition set out in the 1998 Act applies allowing such processing. If no condition applies, we can only undertake processing with your consent. In many cases we are obliged by law to process your personal data for a specified number of years (eg. If you purchase goods and / or services from us): therefore, if you withdraw any consent from us to process your personal data, it will only apply to processing we undertake for direct marketing purposes.
Any personal information you give to us will be treated in the strictest confidence.
Sterex Electrolysis International Limited may continue to process your personal data after you have ceased to be a member of Sterex Electrolysis International Limited or we have sent you any information requested by you.
We also use software to analyse how you interact with our website. Any information collected in this manner is automatically anonymised.
We use “cookies” on this site to enable our system to recognise your computer and allow us to see how you use our site. Most browsers allow you to stop receiving cookies via option / settings. However, you should be aware that if you do disable cookies, you will not be able to login into member-only areas.
Sharing your information
If you do not wish us to share your personal data with any third party for marketing purposes, please write to Sterex Electrolysis International Limited at the address’s below, or call 0121 708 2404
From time to time we ask our members to complete research surveys so we can improve the service given to them. Your response to such surveys is voluntary and confidential and will be used only for internal planning and development purposes.
Security and confidentiality
Any personal information you send to us will be treated in the strictest confidence.
Please be aware that despite the security measures we have in place no computer system is completely secure and there is always some degree of risk whenever personal information is transferred.
We will not disclose your personal information to any Government agencies or authorities except if required to do so by law.
Links to other websites
You have the right under the 1998 Act to request that we do not process your personal data for the purposes of direct marketing. If you would prefer that we cease to send you direct marketing information please write to Sterex Electrolysis International Limited below or call 0121 708 2404.
Please note that if you make such a request, you will continue to receive communications relating to the administration of your membership and any services purchased.
Monitoring of telephone calls and e-mails
Your telephone calls and e-mails to us may be recorded and monitored for quality control purposes.
Sterex Electrolysis International Ltd
174 Kings Road