Privacy Policy
Sterex Electrolysis International Ltd, company number 1666827, registered office
is 174 Kings Road, Tyseley, Birmingham, B11 2AP, United Kingdom and the correspondence
address is 174 Kings Road, Tyseley, Birmingham, B11 2AP, United Kingdom. Sterex
Electrolysis International Limited has developed this privacy policy as we understand
that the privacy and security of your personal information is an important issue
to you.
This privacy policy explains how personal information is collected from you and
how it will be used.
If you do not agree with this privacy policy and the terms of use policy please
do not use this website. By using this website you will have agreed to the Privacy
Policy laid out in this document
What personal information do we collect and how do we use it?
The Data Protection Act 1998 (“the 1998 act”) places restrictions on
the processing of personal data by a data controller. The terms processing, personal
data, sensitive personal data and data controller are defined in the 1999 Act.
We collect personal information from you when you communicate with us by any media.
We may also collect personal data which relates to you from third parties.
Sterex Electrolysis International Limited, will process your personal data for the
following purposes:
- To administer your membership
- To administer your enquiries about Sterex Electrolysis International Limited and
purchases of Sterex Electrolysis International Limited (and third party) products
and services
- To transfer to third parties who provide services to Sterex Electrolysis International
Limited
- To provide information to you about Sterex Electrolysis International Limited and
membership benefits provided by Sterex Electrolysis International Limited and third
parties
- To send electronic marketing communications with your explicit consent.
- To carry out research
- Statutory and regulatory compliance
Sterex Electrolysis International Limited is only permitted to process your personal
data if a condition set out in the 1998 Act applies allowing such processing. If
no condition applies, we can only undertake processing with your consent. In many
cases we are obliged by law to process your personal data for a specified number
of years (eg. If you purchase goods and / or services from us): therefore, if you
withdraw any consent from us to process your personal data, it will only apply to
processing we undertake for direct marketing purposes.
Any personal information you give to us will be treated in the strictest confidence.
Sterex Electrolysis International Limited may continue to process your personal
data after you have ceased to be a member of Sterex Electrolysis International Limited
or we have sent you any information requested by you.
We also use software to analyse how you interact with our website. Any information
collected in this manner is automatically anonymised.
We use “cookies” on this site to enable our system to recognise your
computer and allow us to see how you use our site. Most browsers allow you to stop
receiving cookies via option / settings. However, you should be aware that if you
do disable cookies, you will not be able to login into member-only areas.
Sharing your information
If you do not wish us to share your personal data with any third party for marketing
purposes, please write to Sterex Electrolysis International Limited at the address’s
below, or call 0121 708 2404
Member surveys
From time to time we ask our members to complete research surveys so we can improve
the service given to them. Your response to such surveys is voluntary and confidential
and will be used only for internal planning and development purposes.
Changes to the privacy policy
From time to time we may add new features to the website and enhance the level of
service that we offer to you. This may lead to changes in how we collect and / or
use personal information. Any such changes will be notified to you either at the
point that new personal information is collected or by us updating this privacy
policy. Your subsequent use of this website or submission of personal information
to us will be deemed to signify your acceptance to the changes.
Security and confidentiality
Any personal information you send to us will be treated in the strictest confidence.
Please be aware that despite the security measures we have in place no computer
system is completely secure and there is always some degree of risk whenever personal
information is transferred.
We will not disclose your personal information to any Government agencies or authorities
except if required to do so by law.
Links to other websites
The Sterex Electrolysis International Limited website provides links to other websites
that offer products, services and materials we think will be of interest to you.
Some of these websites are operated in conjunction with other companies / organisations
and some are operated solely by independent companies. No linked websites are covered
by this privacy policy, therefore, you should check the data protection measures
they have in place before submitting any personal information to them.
Direct marketing
You have the right under the 1998 Act to request that we do not process your personal
data for the purposes of direct marketing. If you would prefer that we cease to
send you direct marketing information please write to Sterex Electrolysis International
Limited below or call 0121 708 2404.
Please note that if you make such a request, you will continue to receive communications
relating to the administration of your membership and any services purchased.
Monitoring of telephone calls and e-mails
Your telephone calls and e-mails to us may be recorded and monitored for quality
control purposes.
Contact us
If you have any queries relating to this privacy policy, please feel free to contact
us by letter at the following address:
Sterex Electrolysis International Ltd
174 Kings Road
Tyseley
Birmingham
B11 2AP
United Kingdom